Well-rounded UX/UI Designer with 20+ years of experience spanning UX, web design, visual design, digital marketing, and interaction design. Adept at partnering with stakeholders from developers to executive leadership, consistently advocating for the end user while balancing business goals.

Known for delivering thoughtful, accessible, and impactful design solutions that improve user experiences at scale. Driven by curiosity and a willingness to take on new challenges, including work beyond the insurance and financial industries.

Professional experience

VP UX/UI Design Lead
JPMorganChase, Columbus,OH | October 2022 - Present

Leadership & Strategy

  • Lead end-to-end design initiatives, including whiteboarding, workflows, journey mapping, and prototyping

  • Build strong partnerships with Product Owners and cross-functional teams to drive alignment and effective collaboration

  • Mentor junior designers, supporting skill development and growth within a corporate environment

  • Contribute to Agile workflows using tools such as Jira and Monday.com

  • Support Product Owners in creating their product’s strategy for future needs

UX/UI Design

  • Design and evolve internal employee-facing products across Mac, mobile, and virtual desktop platforms

  • Created a centralized mobile experience providing onboarding guides, how-tos, and FAQs for enterprise software and soon, hardware

  • Partnered with the brand team to develop assets following the rollout of updated brand guidelines

  • Designed sustainability and wayfinding signage for the new JPMorgan Chase Headquarters in Manhattan

  • Collaborated with the accessibility team to create system backgrounds supporting a range of accessibility needs

  • Designed and launched an internal app catalog for approved and internally developed applications

  • Develop product blueprints, journey maps, and prototypes; partner closely with research teams on user studies

  • Collaborate with product managers, engineers, and UX researchers to deliver user-centered solutions

  •  Ensure accessibility compliance with ADA and WCAG 2.1 standards

  • Support complex internal web applications through design, research, and usability testing

UX/UI Designer
Nationwide Insurance Company, Columbus,OH | December 2006 - October 2022

UX/UI Design

  • Led end-to-end UX/UI design across enterprise applications, including workflows, journey maps, and user research

  • Partnered with cross-functional teams in Agile environments to deliver scalable, user-centered solutions

  • Ensured accessibility compliance across digital products (ADA, WCAG 2.1)

  • Designed visual experiences across a wide portfolio of financial and insurance products

  • Owned marketing and digital design for Nationwide Financial, producing high-volume assets including landing pages, campaigns, motion graphics, and infographics

  • Created digital content supporting major partnerships and campaigns (sports, entertainment, and nonprofit organizations)

  • Served as a brand liaison between UX teams and external agencies to ensure consistency and quality

TOOLS & SKILLS

Programs
Adobe Creative Suite
Sketch
Figma
Axure
Microsoft Office
HTML5/CSS
JIRA

Design
Visual Design
Illustration
Interaction Design
Prototyping
Data Visualization

UX Methods
Personas
Storyboarding
Journey Mapping
Usability Testing
Blueprinting

EDUCATION &
Certifications

Bachelor of Fine Arts
Visual Communication Design
University of Dayton
May 2002

Certifications
Search Engine Optimization
Digital Marketing
User Interface Design