Well-rounded UX/UI Designer with 20+ years of experience spanning UX, web design, visual design, digital marketing, and interaction design. Adept at partnering with stakeholders from developers to executive leadership, consistently advocating for the end user while balancing business goals.

Known for delivering thoughtful, accessible, and impactful design solutions that improve user experiences at scale. Driven by curiosity and a willingness to take on new challenges, including work beyond the insurance and financial industries.

Professional experience

VP User Experience Design Lead
JPMorganChase, Columbus,OH | October 2022 - Present

User Experience Specialist
Nationwide, Columbus,OH | December 2006 - October 2022

Leadership & Strategy

  • Lead end-to-end design initiatives, including whiteboarding, workflows, journey mapping, and prototyping

  • Partner with product owners and cross-functional teams in Agile environments to deliver scalable, user-centered solutions

  • Contribute to product strategy and future-state planning

  • Mentor junior designers, supporting skill development and team growth

  • Facilitate collaboration across design, product, and engineering using tools like Jira and Monday.com

UX/UI Design

  • Design and evolve internal employee-facing products across Mac, mobile, and virtual desktop platforms

  • Develop product blueprints, journey maps, and prototypes; collaborate with research teams on user studies

  • Partner with product managers, engineers, and UX researchers to deliver intuitive, user-centered solutions

  • Ensure accessibility compliance with ADA and WCAG 2.1 standards as well as other accessibility needs

Key Contributions:

  • Launched a centralized mobile experience for onboarding, how-to guides, FAQs, and enterprise tools

  • Designed and released an internal app catalog for approved and internally developed applications

  • Partnered with brand and accessibility teams to deliver assets aligned with updated guidelines and inclusive design standards

  • Created system backgrounds supporting a range of accessibility needs

  • Designed sustainability and wayfinding signage for JPMorgan Chase headquarters (Manhattan)

Previous Experience Highlights (Nationwide)

  • Designed UX and visual experiences across a broad portfolio of financial and insurance products

  • Led marketing and digital design for Nationwide Financial, producing high-volume assets (landing pages, campaigns, motion graphics, infographics)

  • Created digital content for major partnerships across sports, entertainment, and nonprofit sectors

  • Served as brand liaison between UX teams and external agencies to ensure consistency and quality

TOOLS, SKILLS, & Certifications / Awards

Programs
Adobe Creative Suite
Sketch
Figma/FigJam
Axure
Microsoft Office
HTML5/CSS
Miro
Lucid

Design
Visual Design
Illustration
Interaction Design
Prototyping
Data Visualization
Motiongraphics

UX Methods
Personas
Storyboarding
Journey Mapping
Usability Testing
Blueprinting

Certifications/Awards
Search Engine Optimization
Digital Marketing
User Interface Design
Innovation Award

EDUCATION

Bachelor of Fine Arts
Visual Communication Design
University of Dayton
May 2002